YHOPE · SMART SWITCH PANELS

Project buyers in Chile and across Latin America carry three things into a purchase that a retail buyer does not: a wall box and faceplate format inherited from the US construction tradition, a 220V/50Hz supply with its own variation from site to site, and a procurement model where a whole building is bought at once rather than single units off a shelf. Get the format wrong and the faceplates will not seat in the box; get the specification wrong and the failures appear after handover. YHOPE (Guangdong Shunde Yuanhe Intelligent Technology Co., Ltd.) has built smart switches and smart home OEM since 2009; this page maps the requirements Chilean and Latin American project buyers raise most often to specific series and modules.

Three procurement pain points in Chile and LATAM

1. Wall box and faceplate format

In projects built to a US-style box and panel convention, the faceplate dimensions, mounting centres and the box the electrician has already set must all line up. This is a drawing-level check, not something to resolve after the first batch ships. Send us your box and faceplate drawing before ordering.

2. Voltage environment

The region's 220V/50Hz supply varies by site and by point on the feeder. Every product on this platform runs on 40–400V wide voltage, so the device keeps running through abnormal supply windows instead of resetting.

3. Project-type buying: BOM, phasing and acceptance

A project buyer needs a point schedule turned into a BOM, phased delivery that matches the construction sequence, and a verifiable acceptance trail. Two controls are already in place on our side: every shipment carries a collection scan record, and SN labels are verified before dispatch — which determine whether later batches stay traceable.

How our products answer them

Every product runs on 40–400V wide voltage with 4kV surge resistance, in a V0 flame-retardant enclosure (German Bayer PC material) backed by a 5-year warranty.

Technical points and optional configuration

• ⚠️ No-neutral switches must not carry motor loads or high-voltage lamps (fans, curtain motors). The magnetic-latching version needs no parallel capacitor but is limited to 1/2/3-gang with a weak backlight and no repeater function; the capacitor version supports 1–4 gang plus composite switches and has a repeater.
• Dimming modules are ordered per version: silicon-controlled rectifier = leading-edge dimming; MOSFET = trailing-edge dimming. Both dim only — neither tunes colour.
• Ecosystem and protocol: HarmonyOS, Mi Home, Tuya, Matter, Apple, Google and Amazon voice, plus wired 485 / low-voltage 485 / multiple wireless options. Matter and Apple/Google support matters for future-proofing a residential project.
• Appearance: laser engraving down to 0.3mm minimum for unit numbers, zone labels or the developer's logo; glass panels can be supplied as single units for later maintenance.
• Lead times: samples 10–15 days (after sample confirmation), PC spray-painted parts 20 days, aluminium parts 30 days.

Why YHOPE

FAQ

Q1: Do your panels fit US-standard wall boxes?

A: Faceplate dimensions and wall box support vary by series and must be matched to your project drawing before ordering. Send us your box drawing and point schedule and we will confirm panel dimensions and compatibility series by series.

Q2: Will it work on a 220V/50Hz supply?

A: The products run on 40–400V wide voltage, which covers the common 220V/50Hz range.

Q3: How do you turn a point schedule into a BOM?

A: Send the point schedule by area and load type. We map each circuit to a series and module — high-power circuits to the 40A double-pole modules (X18L / D60AG) or KNX 20A, lighting and sockets to the X18L configurable series, curtains to a dedicated curtain module.

Q4: Can the project be controlled when the internet is down?

A: Yes. Bluetooth Mesh is decentralised, so scenes can be pushed down to run locally, and the hotel RCU host's local dimming and PWM groups run without the gateway.

Q5: What certification applies to Chile and LATAM, and what about Spanish documentation?

A: YHOPE holds CE / IEC (ICE) / CQC / KC / CB / FCC / RoHS / REACH, ISO 9000 and 3C, plus Huawei Ark Lab certification and the Huawei HarmonyOS brand authorisation.

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「Customer satisfaction is the only measure of our work.」

YHOPE 圆和智能 · Guangdong Shunde Yuanhe Intelligent Technology Co., Ltd.